Whether you are considering a Flexo Wash cleaning unit or already own one, there is no shortage of service that Flexo Wash can provide you. We do travel to perform world-class service, but we are also available for virtual installations, troubleshooting and guidance.
Your uptime is important to us. Therefore, a virtual call with one of our service people may be beneficial for both of us, because if we can fix your issue immediately, then you will be cleaning again in no time. Additionally, you also avoid the risk of poor print quality and long downtime hours — if it is not possible to handle the matter virtually, we gladly send our experts to you directly from our headquarters in Louisville, Kentucky.
Order spare parts quick and easy
We know that keeping the workflow going is essential for your printing business. Quick service response time is essential, and we pride ourselves with not only responding fast, but providing high quality service as well.
Ensuring a high degree of equipment uptime is a priority of ours. Therefore, we have made it quick and easy for you to order spare parts through both our website and our local partners. Find the spare parts order form here: Request spare parts.
Always cleaning solutions at hand
At Flexo Wash we offer cleaning solutions for all your needs, and that includes liquids and filters. This means you do not need a separate supplier for cleaning liquids, and you can easily order a new a batch before you run low. Our service people are always ready to supply the best possible solution to you. Here you can read more about our cleaning solutions and order consumables: Choose the right cleaning solutions
Take care of your Flexo Wash unit
You can easily maintain your own Flexo Wash unit. We offer several service guides and videos that can help you prolong the life of your cleaning unit. Our units are very durable, but with a little extra care you can get even more out of your investment – we have units that run for 10, 15, 20 years without issues.
We have several service videos that show everything from adjusting liquid spray, to how to change high-pressure hose, to how to change liquid level tube and several other maintenance task that are easily performed on-site by the operating personnel. If you cannot find an answer for your problem, please contact us and we will provide you with one as soon as possible. Get service - click here!